GEMERALD, HARDWARE AND INTEGRAL SOFTWARE FOR YOUR CASINO

Our GEMERALD casino management product integrates advanced technology hardware and software, which wirelessly transmits information from the machines to the server and has everything needed to control and monitor the movements and transactions of your casino.

Accounting

This module allows you to quickly and efficiently obtain casino accounting by offering the following services:

• Electronic counters automatically.
• Report and management of Hand Paids.
• Information on the performance of the machines.
• Reports of the accounting of the machines.

Cage

It offers a control of the cashbox in the casino, with the detail of origin, expenses and bonuses:

• Management for payment of prizes.
• Charge / payment of credits for cashless.
• Purchase / payment of tickets.
• Control of cashbox and mobile cashboxes (cashiers).
• Control of transactions with debit and credit card.
• Control of expenses and bonuses.
• Sales reports at cashier.

Audit

With the audit you get the result of physical transactions versus the electronic counters transmitted by the machines:

• Money collected from the machines.
• Prizes paid on machines.
• Tickets entered and printed on the machines.
• Cashless electronic transactions on machines.

Monitor

With this module a real-time monitoring of the casino is carried out:

• Offline machines.
• Outstanding Hand Paids to manage.
• Alarms by events, sending an email.
• Validation of connection of the server to Internet.

Layout

Through this module, a map of the casino is created, which information is obtained online and in real time of the activity in the machines. By means of traffic light style indicators, the movement of the electronic counters regarding Net Win, banknotes, Coin In, handpaids, prizes, Jackpots and players.

Progressive

The Progressive or jackpot is an additional prize, where all machines can contribute, depending on the flexible configuration of the parameters. Through this module it increases and maintains the interest of the clients in the casino.

• All types of machines are interconnected.
• Real time display of jackpots and prizes.
• Configuration of 2, 3 or more levels.
• Great flexibility in creating the Mistery Jackpots.

Cashless

This module is an efficient tool that offers benefits to the casino and the client, for electronic transactions in the machines:

• It offers maximum security in credit transactions.
• Comfort for customers by not having to enter banknotes to the machine.
• Fast and secure handling of credits.
• Reduces maintenance of the machines.
• Loads of credits with portable terminals.
• Management of promotional credits directly through the protocol of the machines.
• Reports of transactions at cashier and in the machines.

Ticketing

With this module the casino and the clients obtain greater agility with their credits:

• The customer inserts tickets in the machines to load credits.
• The machine prints a ticket with the accumulated credits.
• These tickets can be entered on other machines or can be cashed at the casino cage.
• Handling of promotional tickets.
• Reports of tickets issued and received on the machines, information of tickets paid and generated at the casino cage.

Player tracking – Loyalty system

It is important for clients to be recognized and encouraged individually 

• Follow up of the playing activity of each machine.
• Quick recognition of customers in the casino. 
• Management of awards.
• Customer movement reports.

Report

Through this module, information is presented in graphs, for the operation and management of the casino

• Net Win by manufacturer and by machine.
• Casino Coin In by manufacturer and by machine.
• Handpaids and Jackpots.
• Banknotes collected.
• Ticket transactions.
• Cashless transactions.
• Movement of customers.
• Sales and cash payments.

Mobile Cage

With this module the prizes and tickets generated by the machines are managed, money is charged to the customer's card for cashless transfers, through mobile devices (cellular, tablet or similar device) optimizing these procedures. It also keeps track of money delivered and payments made by the room staff in the casino.